Privacy policy

Overview

At GlennLiving, we respect your privacy and are committed to protecting the information you provide when you visit our website, place an order, contact us, or otherwise interact with our store.

This Privacy Policy explains what information may be collected, how we use it, and the circumstances in which it may be shared.

Information We Collect

Depending on how you interact with our store, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Information you provide when contacting customer support
  • Payment-related information necessary to process your order
  • Information about how you interact with our website
  • Information collected through cookies and similar technologies

We only request information that is reasonably necessary to provide our products, services, customer support, and website functionality.

How We Use Your Information

We may use information we collect to:

  • Process and fulfill orders
  • Process payments
  • Arrange shipping and delivery
  • Provide customer support
  • Respond to questions and requests
  • Manage returns, exchanges, and refunds
  • Communicate with you about your orders
  • Maintain and improve our website
  • Help prevent fraud, abuse, and unauthorized activity
  • Comply with applicable legal obligations
  • Send marketing communications where permitted and where you have provided the appropriate consent

Payment Information

When you make a purchase, payment information may be processed by third-party payment providers.

GlennLiving does not need to directly store your complete payment card information in order to process your purchase. Payment providers may collect and process payment information according to their own privacy policies and security practices.

Sharing Information

We may share information when reasonably necessary to operate our business and provide our services.

This may include sharing information with service providers that assist with:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website hosting and functionality
  • Customer support
  • Analytics
  • Marketing and communications
  • Fraud prevention and security

We may also disclose information when required to do so by law, legal process, or a valid governmental request.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website activity, improve the shopping experience, and support analytics or marketing activities.

You may be able to control or restrict cookies through your browser or device settings. Certain website features may not function properly if some cookies are disabled.

Marketing Communications

If you subscribe to GlennLiving marketing communications, we may use the information you provide to send newsletters, product updates, promotions, or other communications.

You can unsubscribe from marketing emails by using the unsubscribe option included in the communication or by contacting us.

Data Security

We take reasonable measures to protect information handled through our store.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

Third-Party Services

Our store may use third-party services and applications to support payments, shipping, analytics, marketing, customer support, and other website functions.

These third parties may process information according to their own privacy policies.

Your Privacy Choices

Depending on applicable law, you may have rights concerning the personal information we maintain about you.

You may contact us to request information about your personal data or to ask questions about how your information is used.

You may also unsubscribe from marketing communications at any time.

Children's Privacy

Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated version will be posted on this page with a revised Last updated date.

Contact Us

If you have questions about this Privacy Policy or how GlennLiving handles information, please contact us:

GlennLiving
Email: contact@glennliving.com
Phone: 813-977-8266

5449 Albright Dr
Virginia Beach, VA 23464-7714
United States